swiftcodeEffective 25 June 2026

Privacy Policy

This policy explains how BETSOL Inc. (“BETSOL”, “we”, “us”) collects, uses, and protects personal information when you use Swiftcode — our AI-powered interview assessment platform. BETSOL is the data controller for personal information processed through this platform.

1. Information We Collect

We collect the following categories of personal information:

  • Identity and contact data — your name and email address, obtained when you sign in via Google OAuth or email one-time passcode.
  • Resume — if you choose to upload a CV or résumé before your assessment, we store the file and extract its text to help tailor questions to the role. Upload is optional.
  • Assessment responses — your answers to multiple-choice questions, time spent on each question, and your final score.
  • Proctoring data — webcam snapshots and desktop screenshots captured at scheduled intervals during your assessment session, together with browser integrity events (tab switches, fullscreen exits, copy/paste actions). You are informed of proctoring before your session begins and must acknowledge it to proceed.
  • Technical data — IP address, browser type and version, operating system, and session metadata collected automatically when you use the platform.

2. How We Use Your Information

We process your personal information for the following purposes:

  • Delivering the assessment — authenticating your identity, serving questions, saving your answers, and calculating your score. Lawful basis: performance of a contract (the invitation to take the assessment).
  • Proctoring and integrity — detecting and recording behaviours that may indicate assessment irregularities, and making those records available to the hiring panel. Lawful basis: legitimate interests of BETSOL and the hiring organisation in fair, reliable assessments; candidates are informed before the session begins.
  • AI question generation — your uploaded resume and the job description are processed by Azure OpenAI to generate relevant assessment questions. No personal data is used to train the underlying AI model.
  • Communications — sending you your invitation, reminders, and results by email. Lawful basis: legitimate interests.
  • Platform security and improvement — monitoring for abuse, diagnosing technical issues, and improving platform reliability. Lawful basis: legitimate interests.

3. Proctoring Disclosure

Swiftcode is a proctored platform. During an active assessment session, the platform may capture:

  • Periodic webcam snapshots (if webcam proctoring is enabled for your assessment)
  • Periodic desktop screenshots (if desktop proctoring is enabled for your assessment)
  • Browser events such as tab switches, fullscreen exits, and use of copy/paste

The hiring panel that invited you can review proctoring data as part of evaluating your assessment. Proctoring settings vary per assessment — the pre-assessment checklist screen shows exactly which proctoring features are active before you start.

You may withdraw from the assessment at any time before submitting. If you do not consent to proctoring, do not proceed past the pre-assessment checklist.

4. Who We Share Your Information With

  • Hiring panel members — BETSOL employees or authorised company representatives who invited you to the assessment. They can access your score, answers, and proctoring data.
  • Microsoft Azure — our cloud infrastructure provider. Your data is stored in Azure data centres (primarily in the region selected by BETSOL). Azure processes data as a data processor under a Data Processing Agreement.
  • Azure OpenAI — used to generate and refine assessment questions from job descriptions and optionally uploaded resumes. Microsoft does not use your data to train foundation models.

We do not sell, rent, or trade your personal information to third parties.

5. Data Retention

We retain candidate personal data — including assessment responses, proctoring snapshots, and associated events — for one (1) year from the date your assessment is completed or expires, whichever is earlier. After this period, your data is permanently deleted from our systems.

You may request earlier deletion by contacting us at [email protected], subject to any legal obligation we have to retain records.

6. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate data.
  • Erasure — ask us to delete your data where there is no overriding lawful basis for continued processing.
  • Restriction — ask us to restrict processing of your data in certain circumstances.
  • Portability — receive your data in a structured, machine-readable format.
  • Objection — object to processing based on legitimate interests.
  • Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

7. International Data Transfers

BETSOL is headquartered in the United States. Your personal data may be transferred to and processed in the US or other countries outside your country of residence. Where required by law, we rely on Standard Contractual Clauses approved by the European Commission to ensure an adequate level of protection for transfers from the European Economic Area.

8. Security

We implement technical and organisational measures appropriate to the risk, including encryption in transit (TLS), access controls limiting data to authorised personnel, and infrastructure hosted on Microsoft Azure with enterprise-grade security controls. No system is completely secure; if you believe your data has been compromised, contact us immediately at [email protected].

9. Children

Swiftcode is intended for professional use by adults participating in employment assessments. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has submitted data to us, contact us so we can delete it.

10. Changes to This Policy

We may update this policy periodically. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. Continued use of Swiftcode after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact our privacy team:

BETSOL Inc.
Privacy Team
[email protected]